My husband passed away last Feb and I no longer have a landline nor do I live at the sa...

GetHuman-ranckath's customer service issue with Birch Communications from November 2018

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The issue in GetHuman-ranckath's own words
My husband passed away last Feb and I no longer have a landline nor do I live at the same address. I do not know his account number or any password to be able to cancel this long distance service. My phone * connected to that account was ***********. I see on my credit card I owe * months bill something like **.** and I would pay it I just want to terminate this account. Can you help me? My husbands name was Roy Ranck address is ***** E Pere Marquette Rd, Coleman MI *****
I want to terminate this account
I did call them several months ago and was told I would need account number plus password. I do not have them or any way to get them.
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Birch Communications

Customer service issue
Reported by GetHuman-ranckath
Nov 24th, 2018 - 10 mons ago
I have an issue with Birch Communications too
Not resolved
Seen by 6 customers so far
Similar issue to 12 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-ranckath started working on this issue
Nov 24th, 2018 12:49am