I had an issue with Evermerge and, instead of calling for help, I deleted the app. I t...

GetHuman5877632's customer service issue with Big Fish Games from March 2021

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Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman5877632's own words
Reinstall the game ... I had an issue with Evermerge and, instead of calling for help, I deleted the app. I then tried to reinstall it. I was asked for the trusted phone number which I used when installing the game. I have moved since then and no longer have the same phone number. How do I change the phone number associated with the game?
Helping me reinstall game and let me change the trusted phone number.
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Big Fish Games

Evermerge
Customer service issue
Reported by GetHuman5877632
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 5 customers so far
Similar issue to 489 others
0 customers following this

Timeline

GetHuman5877632 started working on this issue
Mar 23rd 1:24pm
GetHuman5877632 indicated the issue is not fixed yet.
Mar 23rd 6:15pm
GetHuman5877632 indicated the issue is not fixed yet.
Mar 23rd 6:18pm
GetHuman5877632 indicated the issue is not fixed yet.
Mar 23rd 6:19pm
GetHuman5877632 indicated the issue is not fixed yet.
Mar 23rd 6:21pm