I have sent a report through customer support multiple times and I have the same automa...

GetHuman-gertrudk's customer service issue with Big Fish Games from October 2020

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The issue in GetHuman-gertrudk's own words
I have sent a report through customer support multiple times and I have the same automatic answer every time. My problem is, that I have tried to update my billing information for a week now. I am entering my card number and address every time but the page keeps telling me that my information is wrong. I have checked everything, all the information is correct, but it keeps telling me that my card number and billing address is wrong, check again later. This has been like that for over a week now. No help at all!!!!

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Big Fish Games

Customer service issue
Reported by GetHuman-gertrudk
Oct 16th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 444 others
0 customers following this

Timeline

GetHuman-gertrudk started working on this issue
Oct 16th, 2020 7:15pm