You have set the XP bonus limit to ****. The solution was for support to rest it to...

GetHuman5114794's customer service issue with Big Fish Games from July 2020

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The issue in GetHuman5114794's own words
You have set the XP bonus limit to ****. The solution was for support to rest it to *** after I requested to to be set to **** (this has been done twine in the last year). This process reduces my earned XP level bonus chip receipt by over a billion chips per year (per my calculations). There is no written information regarding any type XP bonus limit level on any of your support pages (false advertising). The correct customer support thing to do is either keep my level at a higher level or turn off the upper limit cut off of ****. I believe I deserve a valid explanation as to why there is a limit and or why my level cannot be reset to ****. look at my purchase history and you will see it is patrons like me who are keeping you in business.

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Big Fish Games

Customer service issue
Reported by GetHuman5114794
Jul 30th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 427 others
0 customers following this

Timeline

GetHuman5114794 started working on this issue
Jul 30th, 2020 10:17am

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