I was playinv magic jackpot slots and was just pushing spin without my knowledge of pus...

GetHuman-tricpony's Dispute a Charge issue with Big Fish Games from July 2019

Help with my Big Fish Games issue
First: share to improve GetHuman-tricpony's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tricpony may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-tricpony's own words
I was playinv magic jackpot slots and was just pushing spin without my knowledge of pushing anything but spin it showed i had purchased game play which i did not realize that screen had popped up i ***% did want to purchase game play much less **.** dollars worth i have played magic slots since that happened i do not want that game play at all. Right away i called my bank they took all my info that i"m disputing the **.** dollar charge that i did not authorize it. I have never bought anything on magic slots i have on big fish but just *.** & *.** I never have or would buy that much would like ya"ll to take the game play off my account and refund me the money back today when i call and go to my bank . At that time i will tell them About the corspondance with you thank you"Angela Upton

GetHuman-tricpony did not yet indicate what Big Fish Games should do to make this right.

How GetHuman-tricpony fixed the problem

We are waiting for GetHuman-tricpony to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Big Fish Games's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Big Fish Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Big Fish Games

Dispute a Charge issue
Reported by GetHuman-tricpony
Jul 16th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 1134 others
0 customers following this

Timeline

GetHuman-tricpony started working on this issue
Jul 16th, 2019 6:56am
GetHuman-tricpony indicated the issue is not fixed yet.
Jul 16th, 2019 6:56pm
GetHuman-tricpony indicated the issue is not fixed yet.
Jul 19th, 2019 8:23pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers