for the old games listed below to be credited to my account card ***** **** **** ****

GetHuman-sanddori's customer service issue with Big Fish Games from March 2019

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The issue in GetHuman-sanddori's own words
don't know nor remember ... have been charged for monthly billing that I did not approve* did not know that charges were being made because I was paying off a large debt. The following games are listed but I did not order: ** Labours Hercules III* All family game* Barbarian* Command & Conquer Tiberium* Dino Storm* Fingo* Imperial Island Birth of an Empire* Lost islands Dark Overlord Coll Edit* Manor Memoirs Collec Edit* Rush Hour Gas Station* Village & Heroes* All casual games* All kids games* Barn Yarn Coll Edit* Coyote The Outlander* Entwined The perfect murder* Home Makeover* Jewel Match snowscapes* Lost souls timeless fables* Mystery Expeditian Prisoner of ice* Polar Bowler *st frame* sky high farm* All enthusiast Games* Azkend The World Beneath* City of steam* Delicious Emily's wonder wedding* Family vacation * road trip* IGT slots paradise gardens* Living legends frozen beauty coll edit* Magic Heroes save our park* Plagiarii* Runefall* and Vegas World
Yes, this is frustrating because I would not have played all these games...they are*were not of my interest* if I knew of these charges I would not accepted most or all of these programs
They could made this right by crediting my charge card ***** **** **** **** (have changed from other card due to threat from hackers
I think at least I was a good customer since **** and think much earlier. I became too dependent and had to close out...delete my account
I had thought I had closed account earlier but apparently did not. I think your program is excellent but for me I had no choice but to close out membership
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Big Fish Games

Games listed above
Customer service issue
Reported by GetHuman-sanddori
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 25 customers so far
Similar issue to 729 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman-sanddori started working on this issue
Mar 26th, 2019 9:19pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 9:51pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 9:55pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 10:29pm
GetHuman-sanddori shared this issue with others over email
Mar 29th, 2019 10:30pm
GetHuman-sanddori shared this issue with your circles on Google+
Mar 29th, 2019 10:30pm
GetHuman-sanddori shared this issue with your circles on Google+
Mar 29th, 2019 10:30pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 11:10pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 11:11pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 11:46pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 11:49pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 11:49pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 11:49pm
GetHuman-sanddori indicated the issue is not fixed yet.
Mar 29th, 2019 11:53pm

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