I am sick of not being allowed to log into my account. I've had the same email and pass...

GetHuman-havajava's customer service issue with Big Fish Games from February 2019

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The issue in GetHuman-havajava's own words
I am sick of not being allowed to log into my account. I've had the same email and password for years. I AM NOT making a mistake when entering any of my information. What happened to being able to get in touch with a BFG rep to solve problems fast? I have tried to order * games but keep being locked out of my account asking to reset my password - NO - I don't want to reset my password because nothing is wrong with my OLD password. Some days it works and some days you won't let me in. Forget about the new games I wanted to order. I am sick to death of BFG not recognizing my account since I've only had it for years and years. Get on the ball!
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Big Fish Games

Customer service issue
Reported by GetHuman-havajava
Feb 6th, 2019 - 3 mons ago
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Seen by 5 customers so far
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GetHuman-havajava started working on this issue
Feb 6th 11:00pm