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Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman2045881's own words
I HAVE TRIED TO TALK TO SOMEONE, NO WAY!. I DID NOT KNOW THAT YOU WOULD CHARGE ME THE PRICE OF A NEW GAME EACH AND EVERY MONTH. I CANNOT GET ONLINE WITH MY GAME AND I HAVE CONTACTED YOU BEFORE. I DO NOT WANT YOUR GAMES ANY MORE. I HAVE CONTACTED YOU BEFORE. NO RESPONSE. YOU JUST KEEP TAKING MY MONEY. I WANT MY MONEY BACK FOR ALL THE MONTHS YOU HAVE CHARGED ME. IF YOU DO NOT REFUND MY MONEY THIS TIME, I WILL REPORT YOU FOR FRAUD. YOU DO NOT REPLY, THERE IS NO WAY TO TALK TO A PERSON. THE GAME I HAVE PLAYED FOR YEARS....DID NOT CHARGE ME ANYTHING. IF YOU ARE THE LARGEST ONLINE GAMES PROVIDER AS YOU CLAIM, YOU SHOULD HAVE SOMEONE TO SPEAK TO YOUR CUSTOMERS.
GetHuman2045881 did not yet indicate what Big Fish Games should do to make this right.
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