I used my Visa card to purchase *** dollars worth of big fish points. It did not work a...

GetHuman-staffabo's customer service issue with Big Fish Games from January 2019

2 views
 | 
419 similar
 | 
0 following
Help with my Big Fish Games issue
First: share to improve GetHuman-staffabo's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-staffabo got the right customer help using our suggestion.
Before contacting them, items GetHuman-staffabo may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-staffabo's own words
I used my Visa card to purchase *** dollars worth of big fish points. It did not work and I received no points. I assumed it was a glitch so I tried it again. I tried to purchase another *** dollars of big fish points but once again I received no big fish points. I am not looking for a refund I want the *** dollars of bigfish points the last * digits of my cc is **** and my big fish friend number is ********. Can you please help me? If need be you can call me at ***-***-****. I have written several notes to you and left a voice message on your very. Can you please fix my problem
GetHuman-staffabo did not yet indicate what Big Fish Games should do to make this right.
I have an issue with Big Fish Games too
How GetHuman-staffabo fixed the problem
We are waiting for GetHuman-staffabo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Big Fish Games's attention and get better help faster. Tap below to get started.
Having Big Fish Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Big Fish Games email you?
This email address isn't valid
Follow this issue
See how GetHuman-staffabo fixes it.
This email address isn't valid

Big Fish Games

Customer service issue
Reported by GetHuman-staffabo
Jan 15th, 2019 - a mon ago
I have an issue with Big Fish Games too
Not resolved
Seen by 2 customers so far
Similar issue to 419 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-staffabo started working on this issue
Jan 15th 9:04pm