Before contacting them, items GetHuman-staffabo may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-staffabo's own words
I tried to purchase **,***,*** points with a credit card last * digits ****. It didn’t give me the points but took my *** dollars. I took this as a glitch and again tried to purchase **,***,*** points. Once again it took my *** dollars but didn’t give me my points. I don’t want a refund but I do want my points. You have not contacted me and at this point I think I scout *** dollars. Please hellpme.
GetHuman-staffabo did not yet indicate what Big Fish Games should do to make this right.
I have an issue with Big Fish Games too
How GetHuman-staffabo fixed the problem
We are waiting for GetHuman-staffabo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.