I tried to purchase **,***,*** points with a credit card last * digits ****. It didn’t...

GetHuman-staffabo's customer service issue with Big Fish Games from January 2019

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The issue in GetHuman-staffabo's own words
I tried to purchase **,***,*** points with a credit card last * digits ****. It didn’t give me the points but took my *** dollars. I took this as a glitch and again tried to purchase **,***,*** points. Once again it took my *** dollars but didn’t give me my points. I don’t want a refund but I do want my points. You have not contacted me and at this point I think I scout *** dollars. Please hellpme.
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Big Fish Games

Customer service issue
Reported by GetHuman-staffabo
Jan 15th, 2019 - 9 mons ago
I have an issue with Big Fish Games too
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Seen by 10 customers so far
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GetHuman-staffabo started working on this issue
Jan 15th 5:09pm