I bought a ***$ pack this morning for ***m chips and I lost it all in less than *hours...

GetHuman1461688's customer service issue with Big Fish Games from November 2018

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The issue in GetHuman1461688's own words
I bought a ***$ pack this morning for ***m chips and I lost it all in less than *hours on *m rolls. I didn't have * hit for more than * million and I never past ***m. That is **** guys no offense but I can take **$ to slotomania and be set for the week. Y'all need to please refund me or Atleast do something to compensate this cuz that is ****. I'm at almost *** to ****$ just this month alone to you guys. This is not right at all at all. I don't Know of what y'all got going on here but I will take my family of about ** to ** people that also pay to play and we will all quit and go to another casino app. **Please do something about this I have sent in other tickets and they don't even get red by you guys.
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Big Fish Games

Customer service issue
Reported by GetHuman1461688
Nov 1st, 2018 - a mon ago
I have an issue with Big Fish Games too
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GetHuman1461688 started working on this issue
Nov 1st 2:10am