i had to clear my computer because it was hacked and now I cannot reinstall*download th...

GetHuman-muffyn's customer service issue with Big Fish Games from July 2018

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The issue in GetHuman-muffyn's own words
i had to clear my computer because it was hacked and now I cannot reinstall*download the Bigfish game manager. I signed into my account online and under my purchase history I selected a game to download and it was half way installing when an error message popped up telling my to contact you guys. I was thinking it was my firewall that may have been preventing the issue but I went as far as turning it off and trying this process over again. I even went under your forum for help with this issue and it says to do what I already have done, I also even followed links for the game installer and game manager to download and I still get the same issue, it begins stalling then before its completely installed the error message pops up, each time before I reinstall I do go and uninstall the previous app that does not show on my desk top but is on the computer but is not full installed. im so lost ive been a customer for years and this is my second computer I have this account on, please help
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Big Fish Games

Customer service issue
Reported by GetHuman-muffyn
Jul 28th, 2018 - 10 mons ago
I have an issue with Big Fish Games too
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GetHuman-muffyn started working on this issue
Jul 28th, 2018 10:57pm