My * sons received ping pong paddles for Christmas, we no longer have a table and my ol...

GetHuman-sartesu's Returns issue with Big 5 Sporting Goods Corp from February 2020

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The issue in GetHuman-sartesu's own words
My * sons received ping pong paddles for Christmas, we no longer have a table and my older sons are not interested in playing anymore. So I had my husband return the merchandise to big * in lakewood ca. We did not have a receipt but was allowed the return by associates and management which gave us a store credit of $***.**. We did not use it that day but when my husband and I returned with my two younger boys to make a purchase the store credit was not available and if I had any concerns to take it up with corporate. I would like u to release the $***.** store credit so we can use it. Other than that I feel as if you have stolen our gifts from us.

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Big 5 Sporting Goods Corp

Returns issue
Reported by GetHuman-sartesu
Feb 24th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 7 others
0 customers following this

Timeline

GetHuman-sartesu started working on this issue
Feb 24th, 2020 8:36am
GetHuman-sartesu indicated the issue is not fixed yet.
Feb 25th, 2020 11:16am