My boyfriend purchased two items for me before Christmas and paid for express shipping...

GetHuman-bundache's customer service issue with Bidz.com from December 2018

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The issue in GetHuman-bundache's own words
My boyfriend purchased two items for me before Christmas and paid for express shipping. He only received an email on December ** stating that you needed clarification on his payment card address we sent that off to you and still have not heard anything back cannot contact you by phone because the voicemail box is full. This is very upsetting and disheartening. All we would like is a contact back and either cancel the order and give him his money back or ship the items. Some sort of contact would be appreciated. Clarification, there are * order numbers. Order ** placed on December **: **********Order ** placed on December **: *********
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Bidz.com

Customer service issue
Reported by GetHuman-bundache
Dec 29th, 2018 - 3 mons ago
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GetHuman-bundache started working on this issue
Dec 29th, 2018 12:35am