On June **, **** won auction bid and paid for item order **********. Item has not been...

GetHuman947999's customer service issue with Bidz.com from August 2018

Help with my Bidz.com issue
The issue in GetHuman947999's own words
On June **, **** won auction bid and paid for item order **********. Item has not been processed to ship. Have sent * requests for service with no response so I called the number ***-***-**** person that answered phone after asking * times if this was the number for bidz.com said yes it is. They claimed they were having technical difficulties and offered $*** Walmart gift card I declined and they hung up on me. I just want the item I paid for over a month ago as it was a gift and that celebration has passed.
GetHuman947999 did not yet indicate what Bidz.com should do to make this right.
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How GetHuman947999 fixed the problem
After another call to***-***-**** and being sent to a voice mail which I didn't request after ** minutes. I decided to just call my credit card company and dispute the charges to have them removed. This company after all I read has become a credit card rip off. Not worth my time to try and get what I was hoping to give as a gift. So many other online shops that actually have good customer service. Advice from someone who has used Bidz.com for years is stay away from them. Those that own and run this business should be convicted of online fraud.
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Bidz.com

Customer service issue
Reported by GetHuman947999
Aug 3rd, 2018 - 8 mons ago
I have an issue with Bidz.com too
Fixed
GetHuman947999 shared how to fix
Seen by 14 customers so far
Similar issue to 15 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman947999 started working on this issue
Aug 3rd, 2018 6:21pm
GetHuman947999 indicated the issue is not fixed yet.
Aug 3rd, 2018 6:21pm
GetHuman947999 confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 7:53pm