biblio seems to be ignoring their customers

GetHuman830087's customer service issue with Biblio.com from June 2018

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The issue in GetHuman830087's own words
I mistakenly ordered 'We are bananas' *by charles saatchi on **nd june @ **:** Shipment no****-*******-******* I had read an article in a paper by saatchi which led me to believe was about this book because the books name was beside the authors name so i paid for and afterwards i found out the article wasnt about the book after all*So i had made a mistake and i tried to use the cancellation form which i couldnt because it did not function so i immediately emailed biblio cancelling my order so they said somebody would be in touch i havent heard anything yet and i do not want this book i want my money back please As far as i am concerned i cancelled this order within an hour from having paid for the book Even though i had giving them enough time to cancel the shipment This book was posted in my door when i got back from work this evening So it looks like biblio ignored my cancellation of the order which i am rather dismayed about If they want me to send back this book under the circumstances they definitely need to pay the cost of sending it back and refunding me the cost of the book as well thank you bernadette keaney
I am entitled to my money when biblio's bothered
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Biblio.com

Customer service issue
Reported by GetHuman830087
Jun 28th, 2018 - a yr ago
I have an issue with Biblio.com too
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Seen by 5 customers so far
Similar issue to 3 others
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Timeline
GetHuman830087 started working on this issue
Jun 28th, 2018 5:58pm
GetHuman830087 indicated the issue is not fixed yet.
Jun 28th, 2018 7:30pm
GetHuman830087 indicated the issue is not fixed yet.
Jun 29th, 2018 7:51pm
GetHuman830087 indicated the issue is not fixed yet.
Jul 1st, 2018 8:26pm
GetHuman830087 indicated the issue is not fixed yet.
Jul 1st, 2018 8:29pm