Dear Sir*Ma'am:*I eat your fudge brownies regularly. With ongoing consistency I find t...
GetHuman1220439's customer service issue with Betty Crocker from September 2018
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The issue in GetHuman1220439's own words
Dear Sir*Ma'am:*I eat your fudge brownies regularly. With ongoing consistency I find these "hard things" in them. I don't know if something is falling off the machinery into the mix or just what it is. I would suggest that quality control look into this PLEASE. It is Very disconcerting to be chewing along on something that is supposed to be soft and encounter a hard piece of who knows what. I've washed the mentioned item off with soap and I still can't make out what it is, some sort of plastic perhaps? I'm willing to let it go if it were once in a great while, but this is with a fair amount of regularity. I don't want to eat some other brand or type, so I hope you will give this due consideration.*Thank you
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