We purchased a pair of Betty crocker tongs. They are metal with a red plastic pull tab...

GetHuman-mplayfai's customer service issue with Betty Crocker from May 2018

Help with my Betty Crocker issue
The issue in GetHuman-mplayfai's own words
We purchased a pair of Betty crocker tongs. They are metal with a red plastic pull tab which is meant to keep the tongs closed. On two occasions this pull tab has failed and both times the tongs have sprung open with the force similar to a mousetrap and sliced my husbands thumb open.**If you would like to see pictures I am more than happy to provide them.**These tongs should be removed from sled before someone gets more seriously injured.**Please let me know what you are prepared to do to rectify this safety hazard.**Best Regards**Michelle Playfair
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Betty Crocker

Tongs
Customer service issue
Reported by GetHuman-mplayfai
May 22nd, 2018 - 6 mons ago
I have an issue with Betty Crocker too
Fixed
Seen by 9 customers so far
Similar issue to 330 others
0 customers following this
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Timeline
GetHuman-mplayfai started working on this issue
May 22nd 10:53pm
GetHuman-mplayfai shared this issue with followers on Twitter
May 22nd 10:55pm
GetHuman-mplayfai indicated the issue is not fixed yet.
May 23rd 12:41am
GetHuman-mplayfai indicated the issue is not fixed yet.
May 23rd 12:42am
GetHuman-mplayfai indicated the issue is not fixed yet.
May 23rd 11:54pm
GetHuman-mplayfai indicated the issue is not fixed yet.
May 23rd 11:54pm
GetHuman-mplayfai indicated the issue is not fixed yet.
May 26th 12:21am
GetHuman-mplayfai indicated the issue is not fixed yet.
May 26th 12:26am