We purchased a pair of Betty crocker tongs. They are metal with a red plastic pull tab...
GetHuman-mplayfai's customer service issue with Betty Crocker from May 2018
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The issue in GetHuman-mplayfai's own words
We purchased a pair of Betty crocker tongs. They are metal with a red plastic pull tab which is meant to keep the tongs closed. On two occasions this pull tab has failed and both times the tongs have sprung open with the force similar to a mousetrap and sliced my husbands thumb open.**If you would like to see pictures I am more than happy to provide them.**These tongs should be removed from sled before someone gets more seriously injured.**Please let me know what you are prepared to do to rectify this safety hazard.**Best Regards**Michelle Playfair
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