Want to get a refund back on my Discover card for$***.** from BetterHelp. I decided tha...
GetHuman-connshin's customer service issue with BetterHelp.com from May 2021
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The issue in GetHuman-connshin's own words
Want to get a refund back on my Discover card for$***.** from BetterHelp. I decided that I can’t afford counseling at this time, and I haven’t had any sessions with the counselor at all.*I never heard of a business that does not have a phone number.*They put the $***.** on my card before they even picked out a suitable counselor for me.*I e-mailed them to tell them to please refund me and to please call me and they just said that they got my message and would get back to me, and I gave them my phone number.*Frankly, I don’t like their policy, putting money on my card before I would counsel with anyone.
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