For some reason I can’t get into my account to schedule a phone session* it says my ema...

GetHuman859839's customer service issue with BetterHelp.com from December 2019

Help with my BetterHelp.com issue
First: share to improve GetHuman859839's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman859839 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman859839's own words
For some reason I can’t get into my account to schedule a phone session* it says my email isn’t linked to any better help account* I talked to my therapist Sunday so what is the problem here

GetHuman859839 did not yet indicate what BetterHelp.com should do to make this right.

I have an issue with BetterHelp.com too
How GetHuman859839 fixed the problem

We are waiting for GetHuman859839 to fix the problem and share the solution with the rest of us customers.

Please help with my BetterHelp.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
week ago i asked for another therapist and have heard nothing just seen billing f...I am attempting to SPEAK to someone regarding my canceling my account. I attempte...I cannot get this company to stop billing me even though I have not used their se...I was charged way too much for a service I’m yet to receiveI was texting back and forth with an online licensed therapist named Rebecca. I...I have been trying to contact betterhelp. My therapist won’t get back to me. You...I wanted to know if I could get a sliding scale fee for my App for BetterHelp.I created my account on BetterHelp because I'm going through a lot of stuff at th...They charged my account after I canceled a free trial.I would want to contact you by phone not internet. Is this possible
Do you have a customer issue as well?
We can help you get BetterHelp.com's attention and get better help faster. Tap below to get started.
Having BetterHelp.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

BetterHelp.com

Customer service issue
Reported by GetHuman859839
Dec 18th, 2019 - a year ago
I have an issue with BetterHelp.com too
Not resolved
Seen by 12 customers so far
Similar issue to 53 others
0 customers following this

Timeline

GetHuman859839 started working on this issue
Dec 18th, 2019 10:55pm