BetterHelp.com Customer Service

Contact BetterHelp.com & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about BetterHelp.com. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting BetterHelp.com, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

BetterHelp.com: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for BetterHelp.com.
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Click below to show 1 more questions, answers, and complete guides to common BetterHelp.com customer support problems.

Contacting BetterHelp.com customer support

Below you can compare and contrast the 2 ways to contact BetterHelp.com by looking at which ones are the fastest and which ones other customers recommend the most for solving BetterHelp.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact BetterHelp.com across the following channels: Email, Web.

Phone number / contactWaitVotes
contact@betterhelp.com
Customer Service
< 3 hrs39
Online Help at betterhelp.com
Customer Service
< 2 hrs39

Recent reasons customers contacted BetterHelp.com:

I need to make an appointment *Please call me *** *** ****
I purchased a subscription to the website for help but unfortunately at this time I don...
I can’t get on the app, safari or Google. I now have missed my appointment is has given...
I signed up with Betterhelp last year and recommended it to my son. He signed up with m...
I cancelled my membership in BetterHelp on ******** and they charged my credit card aga...
I want to remind you I canceled with betterhelp two months ago and you’re still chargin...
i want to cancel my subscription
I was charged for weekly services in which my daughter (Taylor Wilson) only received se...
i think my job pays from someone of my therapy, can you help me out with that ?
I paid and then my son told me he no longer wants*needs therapy so I asked for my mone...

Help me with my issue

Does GetHuman work with BetterHelp.com?

GetHuman does not work with BetterHelp.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to BetterHelp.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check BetterHelp.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting BetterHelp.com at a Glance

BetterHelp.com has no phone number
BetterHelp.com has no chat option
BetterHelp.com has 1 customer emailBEST
BetterHelp.com has 1 help forum
BetterHelp.com has no twitter handle
BetterHelp.com has no facebook page
Contact information overview

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