On **-*-**, I ordered "Color & Light in Watercolour" by Jean Haines. Today...

GetHuman-blmkmm's customer service issue with Better World Books from October 2018

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The issue in GetHuman-blmkmm's own words
On **-*-**, I ordered "Color & Light in Watercolour" by Jean Haines. Today (**-**-**), I received "How to Paint Landscapes in Oil" by David Crane, My order number is W*-NO**-D* **-QTL-***. Another number on my order form is *************. As I do not paint using oils, I would like to have the watercolor book that I ordered. What do I do with the book that I received? I would appreciate it if you could resolve this. Thank you. Kathleen Miller
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Better World Books

Customer service issue
Reported by GetHuman-blmkmm
Oct 15th, 2018 - 2 mons ago
I have an issue with Better World Books too
Fixed
Seen by 7 customers so far
Similar issue to 102 others
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GetHuman-blmkmm started working on this issue
Oct 15th 8:58pm
GetHuman-blmkmm indicated the issue is not fixed yet.
Oct 16th 9:56pm
GetHuman-blmkmm indicated the issue is not fixed yet.
Oct 16th 9:58pm
GetHuman-blmkmm indicated the issue is not fixed yet.
Oct 16th 9:59pm