I have a question about a warmer that makes your house smell good by using light to mel...

GetHuman2219790's customer service issue with Better Homes and Garden Magazine from February 2019

Help me with my issue
The issue in GetHuman2219790's own words
I have a question about a warmer that makes your house smell good by using light to melt the wax so that the smell travels through the house
GetHuman2219790 did not yet indicate what Better Homes and Garden Magazine should do to make this right.
I have an issue with Better Homes and Garden Magazine too
How GetHuman2219790 fixed the problem
I was able to talk to a Live agent And she answered my question.*She told me if you happen to leave your warmer plugged in at night for one night it’s OK but more than that if you know you’re going out of town you need to go ahead and unplug it before you leave if possible *And that is pretty much it.
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Better Homes and Garden Magazine

Customer service issue
Reported by GetHuman2219790
Feb 16th, 2019 - 8 mons ago
I have an issue with Better Homes and Garden Magazine too
Fixed
GetHuman2219790 shared how to fix
Seen by 6 customers so far
Similar issue to 1109 others
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Timeline
GetHuman2219790 started working on this issue
Feb 16th 4:15am
GetHuman2219790 confirmed the issue is fixed. Hooray!
Feb 17th 5:20am