My one-year subscription is about to expire, I would like to cancel it at the end of th...
GetHuman1371055's customer service issue with Better Homes and Garden Magazine from October 2018
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The issue in GetHuman1371055's own words
My one-year subscription is about to expire, I would like to cancel it at the end of that time, NOT RENEW IT!!!*I have already received notice from PayPal for a charge to renew, yet I never approved renewing it!
GetHuman1371055 did not yet indicate what Better Homes and Garden Magazine should do to make this right.
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How GetHuman1371055 fixed the problem
I contacted GetHuman to avoid the long wait for telephone CS* what I needed help with was getting off automatic renewal (I did not want to renew but they did so without any notice or my approval, so I got billed for another year!! (bad business!) But I saw no way to do that online, everything I tried with GH did not work! So I finally just called and waited *** minutes, then a nice CS rep looked up all the mags on my account and found that the BH&G mag was a gift, so I did not need to cancel*get off the automatic renewal!! YAY for Customer Service where you actually get to talk with a PERSON--always better!!! Boo for the long wait to get thru to CS!*Thanks Linda at CS for helping me with all four mag subscriptions, you were great help!!!
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