I opened a preload debit card through Chime bank an Bancorp banking *I deposited $*** w...

GetHuman-wrkingfo's customer service issue with Better Business Bureau from February 2019

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I opened a preload debit card through Chime bank an Bancorp banking *I deposited $*** which they accepted and an email confirming such and another email stating my money was available when I tried to get some money out of an ATM it declined stating account closed when I called to ask why no one would speak to me stating a check would be sent in **days I keep calling and a recording keeps saying account closed and hang up on me that money was for my cruise and now I’m leaving and still no check has arrived I need that money and I don’t know what to do I am a senior on a fixed income and I can’t go on my cruise without that money that’s all the money I had to my name I feel that I was scammed being a senior *I hope you can help me get my money soon so I can take that vacation with the money I saved by giving up things all year thank you
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Better Business Bureau

Customer service issue
Reported by GetHuman-wrkingfo
Feb 16th, 2019 - 8 mons ago
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GetHuman-wrkingfo started working on this issue
Feb 16th 6:40am
GetHuman-wrkingfo shared this issue with others over email
Feb 18th 6:38pm