I had the shingles on my roof replaced and they pulled the flash off the *x* and decide...

GetHuman-ciaste's customer service issue with Better Business Bureau from October 2018

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The issue in GetHuman-ciaste's own words
I had the shingles on my roof replaced and they pulled the flash off the *x* and decided to put it over the shingles, it blew off and now I have a leak in my home. I have been trying to contact this company through text which is the only way you can contact them, and they refuse to respond. When it first happened I reach out to the person in charge and he said he would send someone out, he didn't. it rained three times since then. I them to pay to fix the roof and the insulation which is wet, and the smell and mold it's causing. I paid $*,***.** and I can't afford to pay for the labor and cost of material to fix this, in the mean time my home is being damage every time it rain.
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Better Business Bureau

Customer service issue
Reported by GetHuman-ciaste
Oct 18th, 2018 - a mon ago
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Seen by 4 customers so far
Similar issue to 95 others
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GetHuman-ciaste started working on this issue
Oct 18th 11:51am
GetHuman-ciaste indicated the issue is not fixed yet.
Oct 19th 2:37pm
GetHuman-ciaste indicated the issue is not fixed yet.
Oct 19th 5:24pm