I bought an order of more than $*** on **** on Anti Social Social Club. The order numbe...

GetHuman-wangxiny's customer service issue with Better Business Bureau from August 2018

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I bought an order of more than $*** on **** on Anti Social Social Club. The order number is *******. They claimed that the order was about to ship on ****, but actually, they still NOT shipped my items until now! The shipping status is still pending and Fedex has confirmed that they hasn't received that package yet. The tracking number is *************. I've contacted with them hundreds of times, but the phone number is always to a voice mail and nobody has ever replied to my email. *I want fully refund or the merchant should ship my order immediately.
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Better Business Bureau

Customer service issue
Reported by GetHuman-wangxiny
Aug 17th, 2018 - 4 mons ago
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GetHuman-wangxiny started working on this issue
Aug 17th 11:10pm