Hi my name is Katrina Walker and I would like to file a complaint on AAA auto insurance...

GetHuman750612's customer service issue with Better Business Bureau from June 2018

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The issue in GetHuman750612's own words
Hi my name is Katrina Walker and I would like to file a complaint on AAA auto insurance I've been a customer with them for ** years and now they have canceled my services my membership falsifying that I overused my membership they said that they would try to do an investigation and it would take ** days but my services was canceled March ** **** I received a certified letter stating for me to send an my card I have my car insurance with them right now I'm claiming hardship and I cannot afford to pay someone else to start my membership over the investigation that they did if it was one I'm not satisfied with I would like to know what to do next they are also defaming my character stating that I did something detrimental which I never have someone use my name . If someone could please contact me I would greatly appreciate it thank you Katrina
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Better Business Bureau

Customer service issue
Reported by GetHuman750612
Jun 4th, 2018 - 10 mons ago
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GetHuman750612 started working on this issue
Jun 4th, 2018 11:32pm