I have two problems. I tried to call but I couldn’t get a human on the phone, so that I...

GetHuman-toddylc's customer service issue with Bethesda from May 2020

Help with my Bethesda issue
First: share to improve GetHuman-toddylc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-toddylc may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-toddylc's own words
I have two problems. I tried to call but I couldn’t get a human on the phone, so that I could explain what’s going on but I will try to do it in this email.**The power from the Bloodskal Blade does not work when you arm yourself with the blade, it glows and that’s all the power force does not come from it. when you use a power attack you just loose stamina. I have tried restart the system and I downloaded all the updates, but it just will not work and I am stuck on that board trying to get the door open.**If there’s a patch to fix both problems it would be deeply appreciate it my ID name on Bethesda is Toddylc*Thank you in advance for your help.**The second problem is I purchased the elder scrolls online ELSWEYR, but it will not let me sign in with my PS* it keeps telling me the password or ID name is incorrect but that’s not true my email is *****@***.com this is the email I use for the PlayStation plus.

GetHuman-toddylc did not yet indicate what Bethesda should do to make this right.

How GetHuman-toddylc fixed the problem

We are waiting for GetHuman-toddylc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bethesda's attention and get better help faster. Tap below to get started.
Having Bethesda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-toddylc
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 328 others
0 customers following this


GetHuman-toddylc started working on this issue
May 22nd, 2020 7:25pm