there are no saves cant load game saves

GetHuman2460396's customer service issue with Bethesda from March 2019

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The issue in GetHuman2460396's own words
he was trying to play the game but there were no saves ... ok so basically a few months ago my son had a few saves on skyrim on playstation four and he had like maybe a few months worth of gameplay in the game and now he has no saves at all he is pretty much being forced to press start a new game like he cant press load game because apparently there are no saves and he would like to have his saves back he had some fun mods on the game he doesnt know if that has anything to do with his saves being gone but one or two months ago he decided to play Skyrim and his saves were still there but today he decide to play Skyrim and his saves are gone, Again he is on Playstation four not PC not Xbox not Playstation three
this was especially frustrating because he did not delete any saves
they could make this right by fixing my sons issue with the game
I have an issue with Bethesda too
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Bethesda

The Elder Scrolls V: Skyrim special edition
Customer service issue
Reported by GetHuman2460396
Mar 12th, 2019 - 5 mons ago
I have an issue with Bethesda too
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Seen by 5 customers so far
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Timeline
GetHuman2460396 started working on this issue
Mar 12th 12:50pm