Our pre-order for Fallout, order *BTH****, has yet to arrive. The shipping that was pai...

GetHuman-celoise's customer service issue with Bethesda from December 2018

Help with my Bethesda issue
The issue in GetHuman-celoise's own words
Our pre-order for Fallout, order *BTH****, has yet to arrive. The shipping that was paid for was UPS, which would include a tracking number (and also was more expensive than standard shipping) and yet the order was shipped USPS. The only information provided for this shipment says that it arrived at a USPS facility on November **th, but has not moved since. There is no tracking number to verify any action beyond this point. It has now been over * weeks since this order should have arrived. An email was sent a full week ago to Bethesda customer service and we have yet to receive any response beyond an automated "we'll get back to you". PLEASE let us know what is going on, or direct me how to refund this purchase.

GetHuman-celoise did not yet indicate what Bethesda should do to make this right.

How GetHuman-celoise fixed the problem
email this man ( *****@***.com ) with power armor edition problems. I dont know if he works for Bethesda or the company that made the P.A.E. but after **day of no replay from Bethesda i emailed him and got a refund in * hours. I got this email address through paypal along with this phone number ask for Dave ***-***-**** try it out.
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Bethesda

Customer service issue
Reported by GetHuman-celoise
Dec 2nd, 2018 - 2 years ago
Fixed
GetHuman-celoise shared how to fix
Seen by 10 customers so far
Similar issue to 421 others
0 customers following this
Items needed
Account holder name
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Timeline

GetHuman-celoise started working on this issue
Dec 2nd, 2018 6:09am
GetHuman-celoise indicated the issue is not fixed yet.
Dec 2nd, 2018 6:10am
GetHuman-celoise indicated the issue is not fixed yet.
Dec 5th, 2018 1:41pm
GetHuman-celoise confirmed the issue is fixed. Hooray!
Dec 6th, 2018 10:52pm
GetHuman-celoise confirmed the issue is fixed. Hooray!
Dec 6th, 2018 11:07pm
GetHuman-celoise confirmed the issue is fixed. Hooray!
Dec 6th, 2018 11:07pm

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