I have brought crowns on my old account for eso and that account was banned from xbox I...

GetHuman750312's customer service issue with Bethesda from June 2018

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The issue in GetHuman750312's own words
I have brought crowns on my old account for eso and that account was banned from xbox I never used them and wish to move them to my new account if that is possible as if I can't i would like a refund please
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Bethesda

Customer service issue
Reported by GetHuman750312
Jun 4th, 2018 - a yr ago
I have an issue with Bethesda too
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman750312 started working on this issue
Jun 4th, 2018 10:25pm
GetHuman750312 indicated the issue is not fixed yet.
Jun 5th, 2018 12:20am
GetHuman750312 indicated the issue is not fixed yet.
Jun 6th, 2018 12:38am