I recently received a brand new Dishonored * limited edition game as a gift and the two...

GetHuman-apeluvp's customer service issue with Bethesda from June 2018

144 similar
0 following
Help with my Bethesda issue
Before contacting them, items GetHuman-apeluvp may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
GetHuman-apeluvp's next move: go to the Bethesda help center.
Bethesda doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-apeluvp will want to follow the link below to head to their help center. We will check on GetHuman-apeluvp later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-apeluvp's own words:
I recently received a brand new Dishonored * limited edition game as a gift and the two digital codes included in the game have already been used. Xbox has checked as well and the codes were used sometime last February by someone else entirely. Microsoft said I should talk to the person that gave it to me and take it back to the store that they bought it from, but every store has electronic policies especially with games if the physical game still works then they won't care about the digital codes included with the game. When I told this to the person I was chatting with from Xbox he told me to contact you and see if you can solve my problem better then anyone one else because Xbox said they can't help me
I trust that Bethesda will make this right and come up with a resolution that is fair.
Help with my Bethesda issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bethesda's attention and get better help faster. Tap below to get started.
Having Bethesda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Bethesda email you?
This email address isn't valid
Follow this issue
See how GetHuman-apeluvp fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-apeluvp
Jun 1st, 2018 - 3 mons ago
I have an issue with Bethesda too
Not resolved
Seen by 2 customers so far
Similar issue to 144 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-apeluvp started working on this issue
Jun 1st 10:11pm