I had wrote a message but never got response. Account number is **************** name...

GetHuman739291's customer service issue with Best Western from July 2018

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The issue in GetHuman739291's own words
I had wrote a message but never got response. Account number is **************** name Whitney Fisher my Email is F*****@***.com celI -***-***-****. contact ASAPplease!! I have spoke with a rep again Which said I only had**** points but no rooms Formy points. I have tried using these points for a long time Could I not get aking bed with a pullout sofa with the hot tub for mY troubles Mydaughter just turned * yearold all she wanted was to stay Where there is a Huttub, could I not be compt. For all thetrouble of not gettingg to use my points I love Best Western Butam not being done right. If I couldgetthe thot tub room for my little girl Birthday it would be amazing! anythings you could doto help me? I have wrote called etc. nothing we don't mind to Clean the room ourself! We wanted to stay saturday July **h**th til .sunday the **th... Ihopeyall can make this happen so she canstay with the hottub for her *th Birthday! I have had run around all day please do not dothat to me again.If you can help me get her ahot tub room we would be so appreciative! I work a*the hospital some don't get paid until end of week. I hope my points can help to work something out so we can Stay! Also if we can Tuscumbia AL Russellville Al,would Be perfect! please help me m.ake my daughters *th Bday Be special we will appreciate it so much!*Account number is **************** name* Whitney Fisher my Email is F*****@***.com*celI -***-***-****. Contact ASAP please!! Thank you so much!'
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Best Western

Customer service issue
Reported by GetHuman739291
Jul 28th, 2018 - 10 mons ago
I have an issue with Best Western too
Not resolved
Seen by 2 customers so far
Similar issue to 11 others
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Timeline
GetHuman739291 started working on this issue
Jul 28th, 2018 7:21am