I have a Microsoft laptop I purchased from Best Buy in Oct. ****. Friday my screen was...

GetHuman5873853's Geek Squad Support issue with Best Buy from March 2021

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The issue in GetHuman5873853's own words
I have a Microsoft laptop I purchased from Best Buy in Oct. ****. Friday my screen was totally black, nothing working. My niece took it back to Best Buy, they supposedly checked it out and told her we needed to contact Microsoft. Now the weekend, so I went all weekend with no computer. This morning my niece called Microsoft and was told to just press the power bottom. Guess what, my computer went on!! What kind of idiots do you hire anyway.

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Best Buy

Geek Squad Support issue
Reported by GetHuman5873853
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 5309 others
0 customers following this

Timeline

GetHuman5873853 started working on this issue
Mar 22nd 3:37pm