I ordered a turbo tax last saturday. at the time when I ordered, it said to be arrived...

GetHuman5830003's customer service issue with Best Buy from March 2021

Help with my Best Buy issue
The issue in GetHuman5830003's own words
I ordered a turbo tax last saturday. at the time when I ordered, it said to be arrived by Monday night.*Now it is Wednesday night and I checked the tracking *, no sign of arriving

GetHuman5830003 did not yet indicate what Best Buy should do to make this right.

How GetHuman5830003 fixed the problem
The connection of the call back is not very good. We cannot hear from each other. So, I dialed directly to Best Buy's customer service (the number is provided by your website).*They sent an overnight package to replace the lost item.
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Best Buy

Customer service issue
Reported by GetHuman5830003
Mar 11th, 2021 - 4 months ago
Fixed
GetHuman5830003 shared how to fix
Seen by 8 customers so far
Similar issue to 5321 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman5830003 started working on this issue
Mar 11th 1:48am
GetHuman5830003 confirmed the issue is fixed. Hooray!
Mar 12th 12:25am

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