We purchased an IMAC one year ago on Mar. *, **** from Best Buy in Muncie, IN. As of...

GetHuman5812730's customer service issue with Best Buy from March 2021

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The issue in GetHuman5812730's own words
We purchased an IMAC one year ago on Mar. *, **** from Best Buy in Muncie, IN. As of *-**-**** we became aware of the fact, through Geek Squad in home service call, that our computer is a ****. Something is very wrong with this picture!! Have attempted to make contact with a human at the store so many times that I have lost count but nobody answers the dang phone ever! Please help resolve this matter as soon as possible.
A phone call for starters
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Best Buy

Customer service issue
Reported by GetHuman5812730
Mar 6th, 2021 - 5 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 5304 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman5812730 started working on this issue
Mar 6th 1:37am
GetHuman5812730 indicated the issue is not fixed yet.
Mar 6th 3:04pm
GetHuman5812730 indicated the issue is not fixed yet.
Mar 6th 10:41pm
GetHuman5812730 indicated the issue is not fixed yet.
Mar 7th 5:49pm