I am extremely disappointed in Best buy. There I am in your store November *th, ****, a...

GetHuman5453632's customer service issue with Best Buy from November 2020

Help with my Best Buy issue
First: share to improve GetHuman5453632's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5453632 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman5453632's own words
I am extremely disappointed in Best buy. There I am in your store November *th, ****, at Birdcage, (Best Buy is*was my favorite store of all time since Circuit City closed) Admittedly, I have not shopped there in a while because of all the things going on in the world. You are aware of what has been going on for a year now. Anyway, back to me being completely embarrassed at the check-out line because my Best Buy card is being declined. I was not given any noticed that my card had been cancelled and my account closed. So EMBARRASSED, I just used another card and got out of there. Come to find out, after making a call, my account has been closed for inactivity. NO NOTICE GIVEN!!! Now I am just mad. I am going to return the TV and I am never going to shop Best Buy again and tell all my friends. I can only hope you go by the waste side like Circuit City and Good guys. By your actions here, I can say you are trying pretty hard to do so. I have excellent credit and can shop anywhere. I chose Best Buy for your selection, service and value, in that order. Now all you have is selection and value, I can get that anywhere, I have a computer. **Sincerely, *One less family and any friends I influence. *Todd Daniels ****

GetHuman5453632 did not yet indicate what Best Buy should do to make this right.

How GetHuman5453632 fixed the problem

We are waiting for GetHuman5453632 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman5453632
Nov 11th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5565 others
0 customers following this

Timeline

GetHuman5453632 started working on this issue
Nov 11th, 2020 5:11pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies