Purchase Date:Sep **, *****We had a washer and dryer to be installed. The didn't bring...

GetHuman5313644's Dispute a Charge issue with Best Buy from September 2020

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The issue in GetHuman5313644's own words
Purchase Date:Sep **, *****We had a washer and dryer to be installed. The didn't bring all the parts. Had to check with the warehouse that items were not actually delivered. Warehouse never called us. Not sure who to route this to.**Ordered a washer and dryer to be delivered*installed*Order Number:***************When they came to deliver the washer and dryer they didn't bring a stacking kit. We refused delivery. They marked * items as delivered in error (notes are on the manifest from the warehouse. Yes, we already called last week and were supposed to get a return call from the warehouse within ** hours. They never called. ) We never received the water hoses, the dryer vent or the electrical cable for the dryer. We simply want them returned*refunded on the order so we don't pay for these items.

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Best Buy

Dispute a Charge issue
Reported by GetHuman5313644
Sep 29th, 2020 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 5283 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman5313644 started working on this issue
Sep 29th, 2020 6:42pm
GetHuman5313644 indicated the issue is not fixed yet.
Sep 29th, 2020 11:18pm
GetHuman5313644 confirmed the issue is fixed. Hooray!
Sep 29th, 2020 11:18pm