We purchased ** May **** tv on bestbuy online Site. ** May bestbuy portal indicates tv...

GetHuman4888792's Missing Item issue with Best Buy from May 2020

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The issue in GetHuman4888792's own words
We purchased ** May **** tv on bestbuy online Site. ** May bestbuy portal indicates tv was ready for pick up that day. We chose this site. One hour away from our home because bestbuy portal indicated next day availability. The next day we drove an hour to pick up set from best buy Ontario California warehouse. After waiting in line for an hour for so called curb side pick up. We were told by a lone best buy associate the tv had been returned. When we showed the associate the portal status from our cell phone and asked where was the tv returned she did not know. After arriving home I attempted to seek guidance from bestbuY customer service. Only to reach a recording stating. Best buy weren't accepting any additional calls due to overwhelming calls because of the covid**. We still do not have our tv. One caveat best buy Ontario updated the availability for tv from ** May to ** may.

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Best Buy

Missing Item issue
Reported by GetHuman4888792
May 30th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 5310 others
0 customers following this

Timeline

GetHuman4888792 started working on this issue
May 30th, 2020 2:47am