I purchased a service plan ($***.**) when I purchased a laptop computer about a year ag...

GetHuman-patdmsk's Dispute a Charge issue with Best Buy from May 2020

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The issue in GetHuman-patdmsk's own words
I would like best buy to credit my visa account that the $***.** was charged to. ... I purchased a service plan ($***.**) when I purchased a laptop computer about a year ago. Your sales person said that this plan would cover the update of any other computer's we owned. Four or five months after this purchase I called to set up an appointment to bring in one of my other computer to be cleaned up and was advised of the cost and because of my service plan all would get is a **% discount. I would have never purchased your plan if told this. I advised to cancel my plan at this time. I checked my charges on my VISA credit card this AM and found a charge of $***.** dtd. *******. Don't understand why I'm being charged for another year. As a result, I am requesting a refund of the $***.**. Think you should send new employees to training so the understand what they are selling. Not pleased with this experience. Mitch Dominski
I would like best buy to credit my visa account that the $***.** was charged to.
I purchased several items in the past several years.
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Best Buy

Dispute a Charge issue
Reported by GetHuman-patdmsk
May 27th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 5240 others
0 customers following this


GetHuman-patdmsk started working on this issue
May 27th, 2020 3:23pm

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