I purchased a Samsung microwave from the Best Buy website. It was described as open box...

GetHuman-yazawwad's Dispute a Charge issue with Best Buy from April 2020

Help with my Best Buy issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-yazawwad's own words
I purchased a Samsung microwave from the Best Buy website. It was described as open box in excellent condition and that it had no missing accessories for $***.**. I did curb side pickup and brought it home and it was wrapped in plastic (no problem I bought it open box) but it was just the microwave. Not a single accessory or ***** along with it. On top of that, I found a Best Buy tag inside of it being advertised as $**.** also in excellent condition with no missing pieces. All I’m asking for is for the price to be matches as it was advertised in store for $**.**.

GetHuman-yazawwad did not yet indicate what Best Buy should do to make this right.

How GetHuman-yazawwad fixed the problem

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Best Buy

Dispute a Charge issue
Reported by GetHuman-yazawwad
Apr 18th, 2020 - 6 months ago
Fixed
Seen by 5 customers so far
Similar issue to 4275 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-yazawwad started working on this issue
Apr 18th 12:51am
GetHuman-yazawwad indicated the issue is not fixed yet.
Apr 18th 4:55am
GetHuman-yazawwad confirmed the issue is fixed. Hooray!
Apr 21st 1:10am

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