I went in to Best buy today, as I didn't want to use Amazon because I wanted something...

GetHuman4435968's customer service issue with Best Buy from March 2020

Help with my Best Buy issue
First: share to improve GetHuman4435968's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4435968 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman4435968's own words
I went in to Best buy today, as I didn't want to use Amazon because I wanted something a pair of earphones. I was at first politely asked by one of the employees what kind of earphones I liked and then as the conversation progressed. He decided he was going to skip over a pair of earphones because they're workout earphones now normally I will brush this off. I was seeing has how I am overweight and the earphones are actually for going to the gym I was a little annoyed and I thought it was insensitive. Now I called later on to speak to the store manager John Hilton and yes he spelled it like the chain because he then got an attitude because I called and complained. it seems as if the employee has the same problem as your store manager and that's what you're promoting I just went in to get a pair of earphones. Not to be body shamed by somebody and then when I voiced my concern just to be completely gaslighted by then a manager this is a problem and it needs to be fixed.

GetHuman4435968 did not yet indicate what Best Buy should do to make this right.

How GetHuman4435968 fixed the problem

We are waiting for GetHuman4435968 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman4435968
Mar 7th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 3943 others
0 customers following this

Timeline

GetHuman4435968 started working on this issue
Mar 7th, 2020 11:28pm