I went in to Best buy today, as I didn't want to use Amazon because I wanted something...

GetHuman4435968's customer service issue with Best Buy from March 2020

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The issue in GetHuman4435968's own words
I went in to Best buy today, as I didn't want to use Amazon because I wanted something a pair of earphones. I was at first politely asked by one of the employees what kind of earphones I liked and then as the conversation progressed. He decided he was going to skip over a pair of earphones because they're workout earphones now normally I will brush this off. I was seeing has how I am overweight and the earphones are actually for going to the gym I was a little annoyed and I thought it was insensitive. Now I called later on to speak to the store manager John Hilton and yes he spelled it like the chain because he then got an attitude because I called and complained. it seems as if the employee has the same problem as your store manager and that's what you're promoting I just went in to get a pair of earphones. Not to be body shamed by somebody and then when I voiced my concern just to be completely gaslighted by then a manager this is a problem and it needs to be fixed.

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Best Buy

Customer service issue
Reported by GetHuman4435968
Mar 7th, 2020 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 3943 others
0 customers following this


GetHuman4435968 started working on this issue
Mar 7th, 2020 11:28pm

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