I was promised a full refund for a faulty service from the Geek Squad that led to me co...

GetHuman4399581's customer service issue with Best Buy from February 2020

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The issue in GetHuman4399581's own words
I was promised a full refund for a faulty service from the Geek Squad that led to me completely losing all my data on my phone. They only refunded a part of it but said that they would get the rest of the money to me. That has been a few weeks ago and I have not heard anything else about it from them. I just want to know how I can get the rest of my money back.
GetHuman4399581 did not yet indicate what Best Buy should do to make this right.
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Best Buy

Customer service issue
Reported by GetHuman4399581
Feb 26th, 2020 - a mo ago
Not resolved
Seen by 3 customers so far
Similar issue to 4071 others
0 customers following this
Timeline
GetHuman4399581 started working on this issue
Feb 26th 5:44pm