I purchased a refrigerator online from Best Buy on February **th. The order number is...

GetHuman4389290's customer service issue with Best Buy from February 2020

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Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman4389290's own words
I purchased a refrigerator online from Best Buy on February **th. The order number is BBY**-************. It was scheduled to be delivered today, February **. I got several texts and emails today saying it would be delivered between **pm and *pm. *This is really unacceptable. The refrigerator was scheduled to be delivered today. I even got a confirming text at **:** am. I stayed home today and my son took off work to be here. I wasn’t informed of the change until *:** and I was not even given the courtesy of an explanation. Now is is scheduled to arrive Thursday between * am and * pm. This is a long time to wait for a refrigerator. Also I work that day and won’t be home until *pm. I can’t afford to take a day off. I really feel that the least that could be done to remedy this is to deliver the refrigerator at a time when I am home and not working and as quickly as possible.

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Best Buy

Customer service issue
Reported by GetHuman4389290
Feb 23rd, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4101 others
0 customers following this

Timeline

GetHuman4389290 started working on this issue
Feb 23rd 8:08pm