Heres a good one:**Best Buy (and hundreds of businesses) contract w* "Telecheck" to det...
GetHuman4239098's customer service issue with Best Buy from January 2020
Help with my Best Buy issue
First: share to improve GetHuman4239098's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4239098 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman4239098's own words
Heres a good one:**Best Buy (and hundreds of businesses) contract w* "Telecheck" to determine whether a customer's check should be accepted or declined.**Telecheck policy is to decline everyone's first check. In other words, if I open an account w* Wells Fargo then Best Buy will decline at least my first check because Telecheck requires that their database show an established history of writing reliable checks, among other factors, before they'll approve a check. So if I write a check to Best Buy (or any store using telecheck) from an account that has never gone through Telecheck's system, then Telecheck will decline the check bc its system doesnt have a history of that account.**So you need a sufficient history of writing checks in order to write a check, but you cannot write even the first check because you won't yet have sufficient history.***My solution: Down with Telecheck! However much $ companies think they're saving by hiring telecheck to help avoid bad checks, is heavily outweighed by the lost purchases of normal*reasonable people who wont put up with their checks being declined so baselessly. Personally I had over $*k on the counter, and could've just paid from a different account, but instead my family walked out in disgust. Just FYI
GetHuman4239098 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman4239098 fixed the problem
We are waiting for GetHuman4239098 to fix the problem and share the solution with the rest of us customers.
Please help with my Best Buy issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.