I have a customer complaint. I had returned a monitor back to the store because it was...

GetHuman4153810's customer service issue with Best Buy from December 2019

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The issue in GetHuman4153810's own words
I have a customer complaint. I had returned a monitor back to the store because it was a gift for my grandson on Dec ** approximately *:**pm right before closing. Well I went home found out I was not supposed to to return the monitor just the PC. Well this morning I went back to explain the situation to the Manager who was very rude and told me she had to charge me a much higher price. She did not even want to listen to my situation or concerns at all. I would like to speak to someone in a higher position.

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Best Buy

Customer service issue
Reported by GetHuman4153810
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4850 others
0 customers following this

Timeline

GetHuman4153810 started working on this issue
Dec 26th, 2019 3:43pm

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