Hello**At checkout on the Best Buy website, I'm not able to enter a Store Credit code...

GetHuman4152238's Geek Squad Support issue with Best Buy from December 2019

Help with my Best Buy issue
The issue in GetHuman4152238's own words
Hello**At checkout on the Best Buy website, I'm not able to enter a Store Credit code. It stops accepting numbers after the **th number and my store credit has ** numbers. I also can't edit the PIN Code field at all (it's grayed out). Can you please advise? I want to use the following Store Credit Code: ****** **** **** **** PIN Code: **** to purchase AirPods Pro with Best Buy account *****@***.com. Shipping address is *** West **th Street, Apt **, New York NY *****

GetHuman4152238 did not yet indicate what Best Buy should do to make this right.

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Best Buy

Geek Squad Support issue
Reported by GetHuman4152238
Dec 26th, 2019 - 10 months ago
Fixed
Seen by 7 customers so far
Similar issue to 4845 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman4152238 started working on this issue
Dec 26th, 2019 5:46am
GetHuman4152238 indicated the issue is not fixed yet.
Dec 27th, 2019 3:24am
GetHuman4152238 confirmed the issue is fixed. Hooray!
Dec 29th, 2019 4:30pm
GetHuman4152238 confirmed the issue is fixed. Hooray!
Dec 29th, 2019 4:31pm