I placed an online order today **-** at **:**. I got an email staying it was ready for...

GetHuman4149125's customer service issue with Best Buy from December 2019

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Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman4149125's own words
I placed an online order today **-** at **:**. I got an email staying it was ready for pick up around **:**. My husband stop on his way home from work at *:**-*:**. He was told the order was not ready, they had to go get it from the warehouse. He had to walk around the store for an additional ** minutes. This was unacceptable. He should of been able to walk in get it and leave. I got the email * hours before stating it was ready for pick up. I really think something needs to be done about this. **Thank you*Tami Tomlinson

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Best Buy

Customer service issue
Reported by GetHuman4149125
Dec 25th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4866 others
0 customers following this

Timeline

GetHuman4149125 started working on this issue
Dec 25th, 2019 2:24am