Hello, Visitor--*********-*****,*Your requested Best Buy chat transcript is below. We a...

GetHuman-trintham's customer service issue with Best Buy from December 2019

Help with my Best Buy issue
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Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-trintham's own words
Hello, Visitor--*********-*****,*Your requested Best Buy chat transcript is below. We appreciate your visit to BestBuy.com today and look forward to seeing you again soon.*General Information**Chat Start Time*Chat End Time*Chat Duration*Operator*Interaction ID*Dec **, **** **:**:** GMT*Dec **, **** **:**:** GMT***:**:***Monty Rogue*INT-sv*appis**-*************-***********I was mislead during this chat and I didn't find out until I returned the phone ** days after I returned it. The dollar amount $*** was $*** dollars. That amount of money would have put the iPhone out of my budget. The representative basically said I would not have to pay the $*** when I directly asked that. I hope that information I linked at the top of this message gives you the access to that chat. Took me * days to get the non upgrade straightened out, actually as of the time of this message it is still in process of getting straightened out. Thank you, Pete

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Best Buy

Customer service issue
Reported by GetHuman-trintham
Dec 20th, 2019 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 4875 others
0 customers following this

Timeline

GetHuman-trintham started working on this issue
Dec 20th, 2019 8:16pm
GetHuman-trintham indicated the issue is not fixed yet.
Dec 20th, 2019 8:18pm
GetHuman-trintham indicated the issue is not fixed yet.
Dec 20th, 2019 8:18pm
GetHuman-trintham indicated the issue is not fixed yet.
Dec 21st, 2019 8:31pm